Proceedings | Operations Management area | Year 2017
 

A Study of the Pre-implementation Management process for RFID Technology in Hospital Healthcare A Conceptual paper

by Sirirat Srisakunwan; Phallapa Petison
  
  The 23rd ICSSH conference in London, UK September 2017

Abstract

Nowadays, both public and private hospitals attempt using the most up to date technology aimed to improve and increase service sufficiency. Radio Frequency Identification or RFID is considered as one advanced, beneficial tool. However, in the hospital health care context, this is still regarded as a new process in the initial period of RFID technology use. Based on a review of past literature, more than 40 % of technology implementation in the Health Care context has resulted in failure. This has been due to many restrictions e.g. technical aspects, budgets, human resources, and various hospital standards. These obstructions acknowledge that it is not easy to simply use technology, but it is essential to be aware of many factors in order to achieve the utmost efficiency. This study found three factors: technology, human resources and organizations, which could be involved in the preparation process for bringing such technology into hospital practice, and contribute greatly to the success in using RFID technology

Keywords: RFID technology, key success facter, pre-implementation process management, hospital healthcare