Proceedings | Strategy and Innovation area | Year 2009 | |
Diffusion Of Technology: Enabling Factors From Trust Theory Perspectiveby Kanchawan Charuphatthanakul; Pongpat Tungkaprasert; Prattana Punnakitikasem; Tritos Laosirihongthong | |
1st ThaiTIMA Annual Conferece in
Bangkok,Thailand June 2009 113-119 |
AbstractThis paper aims to address factors influencing the degree of trust in diffusion of technology. After reviewing the literature, this study proposes the conceptual model of technology diffusion fromtrust theory perspective. The model identifies three perceptual factors impacting on-line trust, whic are perception of credibility, ease of use, and risk. Furthermore, the perceptual factors are related to five external factors including cstomer characteristic, products and services characteristic, perception of risk, different markets and cultures, and past experience.
Keywords: Trust Theory Perspective |