Proceedings | Marketing area | Year 2011 | |
Exploring The Effect Of Personal Values On Mall Shopping Behavior Between Thai And Chinese Consumersby Yuanfeng Cai; Randall Shannon | |
the Cross Cultural Research Conference in
Kona, Hawaii, USA December 2011 |
AbstractPersonal values are important determinants of consumer behavior. While previous research has identified values which guide consumers’ mall shopping behavior, they have been set in a Western cultural context. A value-attitude-behavior and a value-attitude-intention-behavior hierarchical model were tested in Thailand and China, respectively, to understand how consumers’ mall shopping behavior could be influenced by their personal values orientation in a non-Western context. The results revealed that while a value-attitude-behavior model could be used to profile Thai shoppers, a value-attitude-intention-behavior model worked better to portray Chinese shoppers. The findings imply that the mediating effect of shopping intention in these models may vary upon consumers’ shopping motives.
Keywords: CONSUMERS |