Each year, the Journal of Services Research (JSR) identifies and recognizes the five best papers published. A paper co-authored by Asst. Prof. Dr. Randall Shannon was one of the finalists among the papers published in 2010. It was an eleven country study titled: Drivers of Trust in Relational Service Exchange: Understanding the Importance of Cross-Cultural Differences. Congratulations to Dr. Shannon on his success. Click here to read the abstract of this paper.
Each year, the Journal of Services Research (JSR) identifies and recognizes the five best papers published. A paper co-authored by Asst. Prof. Dr. Randall Shannon was one of the finalists among the papers published in 2010. It was an eleven country study titled: Drivers of Trust in Relational Service Exchange: Understanding the Importance of Cross-Cultural Differences. Congratulations to Dr. Shannon on his success. Click here to read the abstract of this paper.